Refund policy

All products purchased in store or online directly from In Depth Skin are final sale and not eligible for return, refund, or exchange. 

In Depth Skin is not responsible for lost or stolen packages marked delivered by carriers. A claim should be filed with the carrier in the event of a missing package marked as delivered. 

In Depth Skin is not responsible for resending orders with incorrect addresses or missing apartment numbers.

In Depth Skin is unable to redeliver to addresses with a history of lost packages or unsuccessful delivery. 

For any questions/concerns regarding your order please contact us at indepthskin@gmail.com